This privacy policy governs your use of the software application SINGULIVE. This privacy policy was last updated on October 4, 2022. Our privacy policy may change from time to time for any reason. If we make any material changes to our policies, we will place a prominent notice on our website or application. If you have any questions or concerns about our privacy policies, feel free to contact us at any time at info@singulive.com

What information does SINGULIVE obtain and how is it used?

SINGULIVE requires a user account in order to access the platform. The data required to create the account is the Oculus ID, device ID, an email and a password. The purpose of storing this information is to be able to verify users to later facilitate cross-player multiplayer functionalitites between other platforms, such as smarthones or tablets. Singulive has also builtin social features so users can follow other users in order to acces multiplayer funcionatlities together.

To improve the quality of Singulive, both venues and concerts record the number of visits they receive (anonymously).

In future updates, Singulive will store the history of concerts that users have attended with the aim of both offering the user's own history and offering personalized recommendations based on their interests.

However, before implementing said updates, users will receive a notification with the information relevant to the processing of user data.

How do you handle location data?

SINGULIVE does not use or collect any location data related to your geographic location.

Do you share personal information?

We do not share personal information with anyone.

Do advertising companies collect data?

Singulive SL does not share any data with advertising companies.

Do you use vendors or analytics providers?

No data is shared with vendors or analytics providers.

Do you comply with the Children’s Online Privacy Protection Act (COPPA)?

Yes. We do not solicit nor gather any data from children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at info@singulive.com.

How can I request to delete my user data on the platform?

If you wish to request that we delete your user data in Singulive, contact us at info@singulive.com indicating your username and email address used in Singulive.